FREQUENTLY ASKED QUESTIONS
Why choose Travel with Grace?
What is the difference between Travel with Grace and other online travel sites?
What makes Travel with Grace different from other travel agencies?
How will I know if I'm purchasing a legitimate reservation?

Reservations
How much in advance should I make a reservation?
Will I get a refund if the fares go down after I have purchased my ticket?
Can I extend my ticketing deadline?
Do you book hotels anywhere?
When is the best time to travel to get the best deal?

Sales Policy
Mailing and Deliveries
Forms of Payment
Why do I have to fax an authorization form?
Why can't I just phone in my creditcard information?

Ticketing
What is electronic ticketing?
Can I still get paper tickets?
How long is my ticket valid for?
Will oneway ticket save me more money?
Are all your tickets non-refundable?
Can I purchase tickets for others from another country or another city?

Discounts
Children/Infants/Senior Citizen Discount
Do you give additional discount for emergency cases?

Baggage Allowance
Carry on baggage
Checked baggage
Seat Assignment/Request
Meal Request
Does "Food for Purchase" mean they will not serve food unless we pay for it?
Bassinet for infant
Wheelchair Assistance

Documents
Passport validity, requirement, where and how to get them
Traveling with children - What documents do I need?
Visa Requirements - Do I need a visa?
Philippine Travel Tax - Who's subject to? Exemptions and Requirements...

Refunds
Why is there a service fee for refunds in addition to the airline penalty?
How long will it take to process refunds?
Can I get a cash refund for a ticket that I purchased using my creditcard?

Mileage Programs
Can I earn the mileage flown by my relative since I paid for her ticket?
Coupons
Special Promo